Terms of Service

Terms of Service

Welcome to ZidMall! These Terms of Service govern your use of our website and services. By accessing or purchasing from ZidMall, you agree to the following terms.

1. General

  • ZidMall is an online store that provides products for personal use.

  • We reserve the right to update, change, or replace any part of these Terms at any time. Updates will be posted on this page.

2. Eligibility

By using our website, you confirm that you are at least 18 years old (or have parental/guardian permission).

3. Products & Pricing

  • All prices are listed in Saudi Riyal (SAR) and are subject to change without notice.

  • We strive for accuracy but cannot guarantee that product descriptions, images, or pricing are always error-free.

  • We reserve the right to refuse or cancel any order due to errors, product unavailability, or suspected fraud.

4. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.

  • Payments are processed securely through trusted payment providers.

  • ZidMall is not responsible for delays caused by incorrect information provided by the customer.

5. Shipping & Delivery

  • Delivery times may vary depending on your location and selected shipping method.

  • ZidMall is not responsible for delays caused by shipping carriers or customs.

6. Returns & Refunds

  • We accept returns within 30 of delivery, provided the product is unused and in original packaging.

  • Certain items (e.g., sale items, digital products, personal care products) may not be eligible for return.

  • Refunds will be processed back to the original payment method in SAR.

7. Prohibited Uses

You may not use our website or services for:

  • Illegal or unauthorized purposes.

  • Violating laws or infringing on intellectual property rights.

  • Spreading malware, spam, or harmful content.

8. Limitation of Liability

  • ZidMall is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

  • Our liability is limited to the maximum extent permitted by law.

9. Governing Law

These Terms shall be governed by and interpreted according to the laws of Saudi Arabia.

10. Contact Us

For any questions about these Terms of Service, you can reach us at:

support@zidmall.com