Shipping Information

Thank you for shopping with ZidMall! We currently offer delivery only within Saudi Arabia.

1. Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Times

  • Standard delivery across Saudi Arabia: 2–5 business days.

  • Remote areas may take slightly longer.

3. Shipping Fees

  • Flat rate: [insert SAR amount] per order.

  • Free shipping on orders above [insert SAR amount].

4. Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with tracking details.

  • You can track your order directly through our delivery partner’s website.

5. Delays

While we work hard to deliver on time, some delays may occur due to:

  • Weather conditions.

  • Courier service disruptions.

  • Incorrect address details provided by the customer.

6. Contact Us

If you have any questions about shipping, please contact us:

📩 support@zidmall.com